Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Information We Collect

BlossomHaven Landscaping ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Request a consultation or quote
• Contact us via phone, email, or our website
• Subscribe to our newsletter
• Use our services

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone, address)
• Property details and service preferences
• Payment and billing information
• Communication records and service history

2. How We Use Your Information

We use the information we collect to:

• Provide landscaping services and customer support
• Process payments and maintain billing records
• Send service updates and appointment reminders
• Improve our services and website functionality
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or sale

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• File a complaint with relevant authorities

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Contact Information

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@blossomhaven.site
• Phone: (217) 555-0192
• Address: 2847 Greenview Avenue, Springfield, IL 62704

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using BlossomHaven Landscaping's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

BlossomHaven Landscaping provides professional landscaping services including but not limited to:

• Garden design and installation
• Lawn care and maintenance
• Hardscaping and patio installation
• Tree and shrub care
• Irrigation system installation and maintenance
• Seasonal landscaping services

3. Service Agreements

Estimates and Contracts

All work is performed based on written estimates and signed service agreements. Estimates are valid for 30 days unless otherwise specified.

Payment Terms

• Payment is due upon completion unless other arrangements are made
• For projects over $2,000, a 50% deposit may be required
• Late payment fees of 1.5% per month may apply to overdue accounts
• We accept cash, check, and major credit cards

4. Customer Responsibilities

Customers agree to:

• Provide accurate property information and access
• Mark underground utilities before work begins
• Remove personal items from work areas
• Secure pets during service visits
• Pay invoices according to agreed terms

5. Warranties and Guarantees

Plant Warranty

We provide a 1-year warranty on plant materials, excluding damage from weather extremes, disease, pests, or improper care.

Workmanship Guarantee

We guarantee our workmanship for 2 years on hardscape installations and 1 year on planting and irrigation work.

6. Limitations of Liability

Our liability is limited to the cost of the specific service provided. We are not liable for:

• Damage to unmarked underground utilities
• Plant loss due to factors beyond our control
• Weather-related delays or damage
• Consequential or indirect damages

7. Cancellation Policy

• Maintenance visits: 24-hour notice required
• Installation projects: 48-hour notice required
• Cancellations after work begins may incur charges
• Weather-related rescheduling is free of charge

8. Insurance and Licensing

BlossomHaven Landscaping is fully licensed (License #LA-2847-2025) and insured with $2,000,000 in liability coverage.

9. Dispute Resolution

Any disputes arising from our services will be resolved through:

1. Good faith negotiation
2. Mediation if necessary
3. Binding arbitration as a last resort

10. Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website and communicated to existing customers.

11. Contact Information

Questions regarding these Terms of Service should be directed to:

• Email: legal@blossomhaven.site
• Phone: (217) 555-0192
• Address: 2847 Greenview Avenue, Springfield, IL 62704